UMA 2.03 UMA Troubleshooting Current: UMA Is Unable to Download License from UMS PDF Download PDF Download page UMA Is Unable to Download License from UMS. Current page All pages UMA Is Unable to Download License from UMS SymptomUnified Management Agent (UMA) is unable to download subscription license from Universal Management Suite (UMS).ProblemUMA tries to contact UMS via its network name, not IP address.SolutionThe UMS host needs to have an entry in the DNS server used by UMA. ×