Skip to main content
Skip table of contents

How to Review the UMS Certificate in the ILP

You may need to verify a IGEL Universal Management Suite (UMS) certificate to ensure the UMS instance belongs to your organization, to confirm its authenticity after a migration, or to troubleshoot license assignment issues. Reviewing the certificate helps ensure the UMS is correctly recognized and trusted inside your IGEL License Portal (ILP) environment.


How to Review a UMS Certificate

  1. Log in to the IGEL Customer Portal at https://support.igel.com/csm and open the IGEL License Portal (ILP).
    The Dashboard is shown.

  2. Go to Hub › UMS ID.

  3. Locate the UMS ID whose certificate you want to review.

  4. In the Certificate column, click Show.

This dialog confirms that the UMS instance is correctly registered and trusted within your company account.

image-20260126-073000.png

Certificate Details

Field

Description

Field

Description

Issuer

The certificate issuer.

Common name

The CN value defined in the certificate.

Organization

The organization associated with the certificate.

Organization unit

The OU value, if present.

Fingerprint

A unique identifier for the certificate. You can copy it using Copy Fingerprint.

  • Copy Fingerprint – Copies the fingerprint to your clipboard for reference or verification.

  • Cancel – Closes the dialog.

When to Review the Certificate

Review the UMS certificate when:

  • You register a new UMS ID in the ILP.

  • The UMS is migrated or reinstalled on a new server.

  • You need to confirm that a UMS belongs to your organization before assigning Product Packs.

  • A license assignment error suggests a certificate mismatch.

If the certificate details appear incorrect or outdated, update the certificate from your UMS installation.

Certificate details such as the fingerprint can also be reviewed during UMS ID registration and in the UMS ID overview. For more information, see Registering the UMS.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.