12.14.100 12.13.100 12.12.100 12.11.100 12.10.100 12.09.110 12.09.100 12.08.130 12.08.110 12.08.100
12.14.100 12.13.100 12.12.100 12.11.100 12.10.100 12.09.110 12.09.100 12.08.130 12.08.110 12.08.100 English German

Troubleshooting Login to the UMS Fails after Update

Symptom

You cannot log in to the UMS after an update or the installation of the UMS Server.

An error message with the URL https://[ums_server_host]:8443/info appears:

C

Problem

The IGEL RMGUI Server Service has not fully started yet.

Solution

Wait for a few minutes more. After that, try to log in again.