IGEL OS 11 to IGEL OS 12 Migration Overview
The goal of this migration is to transition managed endpoint devices from IGEL OS 11 to IGEL OS 12 in a controlled, supportable, and scalable manner. The focus is on ensuring that devices are ready for the new IGEL OS 12 app-centric architecture, that management is performed through Universal Management Suite (UMS) 12, and that user experience and productivity are preserved during and after the change.
Benefits of Upgrading to IGEL OS 12
The key benefits of IGEL OS 12 include:
Modern app-centric architecture
Improved lifecycle management
Enhanced cloud and VDI integrations
You can find more information on the dedicated website: https://www.igel.com/secure-endpoint-os/ .
IGEL OS 11 End of Maintenance
The End of Maintenance (EOM) date of IGEL OS 11 is June 30 2026. EOM means the maintenance for this product expires: no updates, no security and bug fixes. The product is no longer supported. For details, see IGEL Product Lifecycle.
Considerations and Requirements
Moving from IGEL OS 11 to IGEL OS 12 involves a platform change with architectural differences. Proper planning and validation are essential to avoid unexpected functional gaps or service interruptions. Read through the important considerations before upgrading under Important! Consider This Before Upgrading!.
You can find the detailed requirements to upgrade to IGEL OS 12 in Upgrading (Migration) from IGEL OS 11 to IGEL OS 12, including:
Hardware requirements
Version requirements for IGEL OS and UMS
License requirements
The migration process supports Workspace Edition (WE) licenses that are already in use on the IGEL OS 11 devices. You do not need to change to IGEL Subscription License (ISL) for the migration.
Migration Methods
The appropriate migration method depends on environment size, available bandwidth, management topology, and risk tolerance. The following approaches can be combined in phases to optimize reliability and performance.
Manual upgrade for pilot and representative devices
For the detailed process description, see Manual Upgrade.Standard upgrade via UMS
For the detailed process description, see Upgrading (Migration) from IGEL OS 11 to IGEL OS 12.Distributed Peer Update Server for large-scale upgrades
For the detailed process description, see How to Upgrade from IGEL OS 11 to IGEL OS 12 Using a Distributed App Repository.
Further Support
For technical support, please reach out to:
IGEL Support
You can create a support ticket in the IGEL Customer Portal, at https://support.igel.com/csm. You can find more information about IGEL Support at https://www.igel.com/support/.Your contact at IGEL Advanced Services
You can find information at https://www.igel.com/igel-solution-family/advanced-services/.