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Restoring a Backup

Menu path: UMS Administrator > Backups

Default path to the UMS Administrator:

Linux: /opt/IGEL/RemoteManager/RMAdmin.sh
Windows: C:\Program Files\IGEL\RemoteManager\rmadmin\RMAdmin.exe

The IGEL UMS Administrator application can only be started on the UMS Server.


When a backup is restored, your current database status will be overwritten. It is strongly recommended that you create a backup of the current data before another backup is restored, see Creating a Backup of the IGEL UMS.

If you restore a database backup of an embedded database of a UMS version prior to 6.05, the superuser credentials are identical to the credentials of the database user. It is recommended to reset the superuser password.

For database backups of UMS versions 6.05 and higher, the superuser credentials have already been stored in the database backup and are taken from there.

To restore a saved backup, proceed as follows:

  1. Check under UMS Administrator > Backups if the Directory is the one that contains your backup; if not, click Change to change to the right directory.

  2. Select the desired backup from the backup list.

  3. Click Restore.

  4. Select the components to be restored.
    In UMS installations with an external database, you can use the UMS Administrator only to restore a backup of server configurations.

    image-20240624-084155.png

The Certificate and Licenses options are greyed out since they are included in the database backup as of UMS version 5.09 and 6.08 respectively.


Once your data have been restored, the login data for the database will be displayed.

As of UMS 12.07.100, the UMS license is included in the database backup. However, the UMS license will only be restored if it matches the UMS ID (i.e. the UMS ID of the installation must match the UMS ID which was registered at the IGEL License Portal).
Therefore, if you restored the database backup, but the UMS license is not correct, restore the corresponding UMS ID backup (see UMS ID Backup in the IGEL Administrator). Afterwards, restart the UMS Server service (see https://kb.igel.com/en/universal-management-suite/current/igel-ums-ha-services-and-processes) or click UMS Administrator > Settings > UMS License > Retrieve UMS License from license portal (see Settings - Change Server Settings in the IGEL UMS Administrator).

Tip

To avoid problems with backup restoring and with UMS performance generally, it is highly recommended to use administrative tasks to automatically clean up logs – logging data, job execution data, execution data of administrative tasks, process events, asset information history; see Administrative Tasks - Configure Scheduled Actions for the IGEL UMS. See also Performance Optimizations in IGEL UMS.


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