IGEL OS offers the ability to observe the endpoint device via shadowing through the IGEL Virtual Network Computing (VNC) Viewer in the Universal Management Suite (UMS) or another VNC client (e.g. TightVNC), see Shadowing - Observe IGEL OS Desktop via VNC. The shadowing of IGEL OS 12 devices through the UMS is always via Unified Protocol, i.e. communication is always encrypted. This article shows the settings for configuring the VNC access to your devices.

Menu path: System > Remote Access > Shadow



Allow remote shadowing

☑  Desktop content can be accessed by remote computers with VNC software.

☐  VNC shadowing is not allowed. (Default)


If Allow remote shadowing is activated, you can change the following settings:


Deny shadowing via external VNC tool

☑ The device can only be shadowed via the UMS. Shadowing of the device by an external VNC viewer is not possible. (Default)

☐  The device can be shadowed by an external VNC viewer, not only the UMS.


Use password

☑ The remote user is authenticated with a password before shadowing.

☐ The remote user is not authenticated for shadowing. (Default)


Password

Password for the VNC connection


Prompt user to allow remote session

☑ The local user will be asked for permission before shadowing. (Default)


In a number of countries, for example, Germany, unannounced shadowing is prohibited by law. Do not disable this option if you are in one of these countries!


Allow user to disconnect remote shadowing

☑ A Disconnect button with which the user can terminate the VNC connection is shown. (Default)


Allow input from remote

☑ The remote user can make entries using the keyboard and mouse as if they were the local user. (Default)


Scale frame buffer

☑ The screen content of the shadowed device is reduced or enlarged by the Scale factor before being transferred.

☐ The screen content is transferred in the original size. (Default)


Scale factor

Factor by which the screen content of the shadowed device is enlarged or reduced. Values under 1 reduce the content. (Default: 1.0)


Position of the indicator

Defines the position of the popup notification about being shadowed.
Possible options:

  • Top right
  • Top left
  • Bottom left
  • Bottom right (Default)


Further parameters for the VNC server on the device are accessible under System > Registry > network.vncserver.