Connecting Signature Pads

You can connect signature pads from the following manufacturers:

  • StepOver;

  • signotec.

->To enable them, go to Setup > User Interface > Input > Signature Pad.

->To configure a serial connection in order to be able to use USB signature pads from these manufacturers, proceed as follows:

  1. Enable COM port mapping under:

    • Setup > Sessions > Citrix > Citrix Global > Mapping > COM Ports for Citrix sessions;

    • Setup > Sessions > RDP > RDP Global > Mapping > COM Ports for RDP sessions.

  2. Click on Add image-20240609-193535.png .

  3. Click Detect Devices... .

  4. Select your device.
    Your signature pad can now be used.