You can use a Kofax / Wacom signature pad in Citrix sessions using the Kofax SPVC signature pad channel. The Virtual Serial Sign Pad method is no longer supported.
On the Device
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Connect the signature pad to one of the device's USB ports.
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Go to Sessions > Citrix > Citrix Global > Mapping > Device Support.
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Enable Kofax SPVC signature pad channel.
On the VDI Server (Windows)
->Install the required software from Kofax / Wacom.
The driver contained in this software will listen for signature pads on a virtual channel. Applications such as SignDoc will be able to use the signature pad.