StepOver signature pad channel is applicable to Citrix sessions only. It activates StepOver Citrix Client and enables the redirection via Citrix virtual channel.
On the Device
->In the IGEL Setup, go to Sessions > Citrix > Citrix Global > Mapping > Device Support.
->Enable StepOver signature pad channel and save the changes.
On the Server
->During the installation of the StepOver software, select the option "Citrix".