Troublehsooting: Error Message When Switching Back from an Externally Signed CA to the Internal CA

Solution Based on Experience from the Field

This article provides a solution that has not been approved by the IGEL Research and Development department. Therefore, official support cannot be provided by IGEL. Where applicable, test the solution before deploying it to a productive environment.

Symptom

After testing externally signed CA, if switch back to the internal one, an error message will come up:

Environment

UMS HA; UMS version: any

Solution

Run the installer again.
Choose Repair.
Point to the HA 'token' / certificate and install it that way.