How to Select the Company in the ILP
If you are assigned to more than one company in the IGEL License Portal (ILP), you can select the company you want to manage.
User roles and permissions cannot be managed directly in the ILP. To manage users and assign roles, use the IGEL Customer Portal.
For step-by-step instructions, see: Managing Users and Roles in the IGEL Customer Portal.
Selecting the Company to Manage in the ILP
Log in to IGEL Customer Portal at https://support.igel.com/csm and open the ILP.
Your dashboard is shown.
In the top navigation bar, locate the company name field on the left side of the screen.
This displays the currently selected company.
Click next to the company name to open the company selector dropdown:
From the list of companies you have access to, select the desired company.
After you select a company, the page reloads to activate the company’s data. Once reloaded, all actions apply to the selected company.
When only one company is available to your account, it is selected automatically after login; in this case, no company selector is displayed.
If you select a different company during a session, the default company is loaded again at the next login.
The default company is the one in which the user has a non-ILP role (for example, UMS Admin or License Customer). A user can have such a role in only one company. For this reason, this company is always used as the default and cannot be selected or changed.