Introduction

IGEL Agent for Imprivata (IAFI) Overview

IGEL has been an Imprivata technology partner since 2011. Our partnership has empowered tens of thousands of healthcare users globally to achieve secure, quick and easy access to clinical virtual applications and desktops using IGEL OS powered endpoints and the Imprivata ProveID Embedded (PIE) agent for Linux devices.

In September 2022, we expanded our partnership to develop a new ProveID Web agent that would deliver enhanced integrations, enable new workflows, and address evolving market and customer demands. A few examples of these market changes have been Windows 10 to 11 migrations, saving endpoint costs by repurposing existing devices and extending the life of their hardware, the adoption of Cloud delivered desktops or applications such as Microsoft Azure Virtual Desktop (AVD), and the rise of ransomware attacks and a desire for a more secure endpoint OS to help mitigate these threats.

Key Differences Between PIE and IAFI

The IGEL Agent for Imprivata (IAFI) is our implementation for various Imprivata Enterprise Access Management (formerly called OneSign and ConfirmID) related workflows. The IAFI is available as an IGEL OS 12 application from the IGEL App Portal and is also integrated into some OS 11 firmware versions.

In contrast to the PIE Agent which uses the IGEL Appliance Mode option (OS 11 only), due to high customer demand, the IAFI was created as a “non-appliance mode” licensed feature which allows full access (if needed) to the IGEL OS Desktop and the enablement of supported workflows. PIE users are unable to access the local IGEL OS desktop and can only connect to virtualized desktops and apps.

In the default configuration, the IAFI docks into the IGEL OS desktop system tray and is controllable via its context menu. You can enable a full lock screen if desired.

Summary of IGEL and Imprivata Agent Options for OS 11 and 12

Imprivata ProveID Embedded - PIE Agent	IGEL Agent for Imprivata
Built and maintained by Imprivata	Built and maintained by IGEL
IGEL OS 11: Appliance Mode only experience No IGEL local desktop access or the ability to easily access other applications or utilities within the IGEL OS 11 firmware.	Non-Appliance Mode experience for OS 12 and OS 11 Allows IGEL local desktop access
Uses the Imprivata ProveID Web API proprietary Requires Imprivata VDA licensing Imprivata and IGEL OS Version dependencies	Uses the Imprivata ProveID Web API Requires Imprivata VDA licensing Backward compatible with older Imprivata versions (7.10 or higher)
The PIE Agent is downloaded from the Imprivata appliance and installed on IGEL OS 11 via an embedded bootloader.	OS 11 agent built into specific firmware versions.
Supported workflows, authentication devices, use cases, and roadmap developed by Imprivata. See the Imprivata Supported Configurations Guide for more information.	Supported workflows, use cases, and roadmap developed by IGEL. See IGEL Agent for Imprivata Feature Matrix for further details.
Not supported for IGEL OS 12	OS 12 app available in the IGEL App Portal