Menu path: Sessions > Citrix > Citrix Global > Unified Communications > Cisco Jabber

For the vendor documentation, see Deployment and Installation Guide for Cisco Jabber Softphone for VDI Release 12.7.

If you do not see the option Cisco Jabber under  Sessions > Citrix > Citrix Global > Unified Communications, check if Cisco JVDI Client is enabled under System > Firmware Customization > Features. Reboot the device if required.

Cisco JVDI Client

☑ The Cisco JVDI Client is enabled. 

☐ The Cisco JVDI Client is disabled. 

Audio

Default volume: Headphone volume control. (Default: 80%)

Default microphone volume: Microphone volume control. (Default: 80%)

Default ring volume: Ringtone volume control. (Default 100%)

Internal sound card: Here you have the possibility to define a sound card. If you leave the field empty, the default sound card of the system is used.

For further information, see Sound Preferences.

Video

You can set the Cisco JVDI Client to use the default resolutions of the camera or to use a user-defined set of resolutions. Separate configurations for cameras with and without hardware acceleration are possible.

Allow default resolutions (for cameras without hardware resolution)

☑ The default resolutions of the camera are used.

☐ A user-defined set of resolutions is used. You can add a resolution by clicking  in the Camera area and selecting the desired resolution.

Allow default resolutions (for cameras with hardware resolution)

☑ The default resolutions of the camera are used.

☐ A user-defined set of resolutions is used. You can add a resolution by clicking  in the Hardware Accelerated Camera area and selecting the desired resolution.