Troubleshooting UMS Cannot Contact Download Server Any More

After the UMS has been updated to version 6.03.130 or higher, it can not reach the download server anymore.


Environment

  • UMS 6.03.130 or higher

Problem 

From UMS 6.03.130 onwards, the UMS contacts https://fwus.igel.com (port 443) instead of http://fwu.igel.com (port 80). This may be blocked by a firewall.

Solution

→ Allow https://fwus.igel.com (port 443) in your firewall.